简答题 How do you check with the guest when sending up his luggage?

简答题 Phone the guest and tell him that you’ve found the cell phone he lost the other day.

简答题 How do you respond when the guest requires wake - up service?

简答题 A visitor comes to meet Mr. Smith in Room 2501, but he is not in the room now, what do you say to the visitor?

简答题 How do you ask the guest to make sure if there is something identical attached to his luggage?

简答题 Apologize to the guest for the delay of his baggage delivery.

简答题 Tell the guest where to leave his laundry.

简答题 How do you respond if a guest complains that one of the pillows in his room smells funny?