What is E-medical (E-med) offer?We offer advice with your own private online doctor by email or phone. If we cannot sort out your problems in that manner, we can refer you to a specialist (专家) in the field you need for further investigations or examinations.
What if I cannot make a diagnosis (诊断) by email?
We will receive your email and the doctor feels that he needs to speak to you to discuss your problems, he will call you immediately and we can help you that way.
But if we feel it is necessary, we may ask you to have a video consultation to make a diagnosis or to treat you, or even refer you to a specialist.
What about medical investigations?
If you need further medical investigations to work towards a diagnosis, such as blood tests or scans (扫描), your email or phone doctor can usually refer you to a hospital in London. Other medical investigations can also be arranged remotely. The result will be sent to your E-med doctor, who can then advise you on what to do next.
2.If E-med service is unable to find out your problems, you will be ______.