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America’s Internet is faster than ever before, but people still complain about their Internet being too slow. New York’s Attorney General’s office 1. ______ an investigation in the fall into whether or not Verizon, Cablevision and Time Warner are delivering broadband that’s as fast as the providers 2. ______ it is. Earlier this month, the office asked for the public’s help to measure their speed results, saying consumers 3. ______ to get the speeds they were promised. “Too many of us may be paying for one thing, and getting another,” the Attorney General said. If the investigation uncovers anything, it wouldn’t be the first time a telecom provider got into 4. ______ over the broadband speeds it promised and delivered customers. Back in June, the Federal Communications Commission fined AT&T $100 million over 5. ______ that the carrier secretly reduced wireless speeds after customers consumed a certain amount of 6. ______. Even when they stay on the right side of the law, Internet providers arouse customers’ anger over bandwidth speed and cost. Just this week, an investigation found that media and telecom giant Comcast is the most 7. ______ provider. Over 10 months, Comcast received nearly 12,000 customer complaints, many 8. ______ to its monthly data cap and overage (超过额度的)charges. Some Americans are getting so 9. ______ with Internet providers they’re just giving up. A recent study found that the number of Americans with high - speed Internet at home today 10. ______ fell during the last two years, and 15% of people now consider themselves to be “cord - cutters.”
Technological changes brought dramatic new options to Americans living in the 1990s. During this decade new forms of entertainment, commerce, research, and communication became commonplace in the U.S. The driving force behind much of this change was a(n) 1. ______ popularly known as the Internet. The Internet was developed during the 1970s by the Department of Defense. In the case of an attack, military advisers suggested the 2. ______ of being able to operate one computer from another terminal. In the early days, the Internet was used mainly by scientists to communicate with other scientists. The Internet 3. ______ under government control until 1984. One early problem faced by Internet users was speed. Phone lines could only transmit information at a 4. ______ rate. The development of fiber - optic (光纤) cables allowed for billions of bits of information to be received every minute. Companies like Intel developed faster microprocessors, so personal computers could process the 5. ______ signals at a more rapid rate. In the early 1990s, the World Wide Web was developed, in large part, for 6. ______ purposes. Corporations created home pages where they could place text and graphics to sell products. Soon airline tickets, hotel 7. ______, and even cars and homes could be purchased online. Universities 8. ______ research data on the Internet, so students could find 9. ______ information without leaving their dormitories. Companies soon discovered that work could be done at home and 10. ______ online, so a whole new class of telecommuters began to earn a living from home offices unshaven and wearing pajamas (睡衣).
“Science and everyday life cannot and should not be separated.” Those were the words uttered by Pioneering British scientist Rosalind Franklin, who firmly believed that the pursuit of science should be 1. ______ to all. As a woman working in the first half of the 20th century, Franklin’s contributions to some of the greatest scientific discoveries of our time including the structure of DNA — were sadly 2. ______ in her lifetime. More than 60 years after Franklin’s death, we are 3. ______ living in a different world, where women play an important part in every echelon(阶层)of our society — not least in science, innovation, higher education and research. UK universities are world leaders when it comes to advancing and 4. ______ gender equality. In the past decade, we have seen a 5. ______ increase in England in the number of women accepted on to full - time undergraduate degrees in science, technology, engineering and maths(Stem subjects). And in the last academic year, women 6. ______ for more than half of all Stem postgraduates at UK universities. Data shows us the 7. ______ to success gets harder for women to climb the further up they go. Although women make up the majority of undergraduates in our universities, just under half of academic staff are female. At 8. ______ levels, only a quarter of professors are women, and black women make up less than 2% of all female academic staff. There are also stark differences in pay across grades. The gender pay gap based on median salaries across the sector in 2016 - 2017 was 13.7%, 9. ______ there is still some way to go to ensure women are rising through the ranks to higher grade positions and being paid 10. ______.
Have you ever used email to apologize to a colleague? Delivered a 1. ______ to a subordinate (下属) with a voice - mail message? Flown by plane across the country just to deliver important news in person? The various communication options at our fingertips today can be good for 2. ______ and productivity — and at the same time very troublesome. With so many ways to communicate, how should a manager choose the one that's best — 3. ______ when the message to be delivered is bad or unwelcome news for the recipient? We've 4. ______ business communication consultants and etiquette(礼仪)experts to come up with the following guidelines for 5. ______ using the alternative ways of delivering difficult messages. First of all, choose how personal you want to be. A face - to - face communication is the most 6. ______. Other choices, in descending order of personalization, are: a real - time phone call, a voice - mail message, a handwritten note, a typewritten letter, and the most 7. ______ is email. Some of these may change order according to the 8. ______ situation or your own preferences; for example, a handwritten note might seem more personal than voice - mail. How do you decide on the best choice for the difficult message you've got to deliver? “My 9. ______ concern is: How can I soften or civilize this message?” says etiquette expert Dana Casperson. “So when I apologize, I usually choose in - person first, or a phone conversation as my top alternative, and maybe a handwritten note next. Apologizing by email is something I now totally 10. ______.”
Years ago, doctors often said that pain was a normal part of life. In particular, when older patients 1. ______ of pain, they were told it was a natural part of aging and they would have to learn to live with it. Times have changed. Today, we take pain 2. ______. Indeed, pain is now considered the fifth vital sign, as important as blood pressure, temperature, breathing rate and pulse in 3. ______ a person's well - being. We know that chronic (慢性的) pain can disrupt (扰乱) a person's life, causing problems that 4. ______ from missed work to depression. That's why a growing number of hospitals now depend upon physicians who 5. ______ in pain medicine. Not only do we evaluate the cause of the pain, which can help us treat the pain better, but we also help provide comprehensive therapy for depression and other psychological and social 6. ______ related to chronic pain. Such comprehensive therapy often 7. ______ the work of social workers, psychiatrists (心理医生) and psychologists, as well as specialists in pain medicine. This modern 8. ______ for pain management has led to a wealth of innovative treatments which are more effective and with fewer side effects than ever before. Decades ago, there were only a 9. ______ number of drugs available, and many of them caused 10. ______ side effects in older people, including dizziness and fatigue. This created a double - edged sword: the medications helped relieve the pain but caused other problems that could be worse than the pain itself.
Years ago, doctors often said that pain was a normal part of life. In particular, when older patients 1. ______ of pain, they were told it was a natural part of aging and they would have to learn to live with it. Times have changed. Today, we take pain 2. ______. Indeed, pain is now considered the fifth vital sign, as important as blood pressure, temperature, breathing rate and pulse in 3. ______ a person's well-being. We know that chronic (慢性的) pain can disrupt (扰乱) a person's life, causing problems that 4. ______ from missed work to depression. That's why a growing number of hospitals now depend upon physicians who 5. ______ in pain medicine. Not only do we evaluate the cause of the pain, which can help us treat the pain better, but we also help provide comprehensive therapy for depression and other psychological and social 6. ______ related to chronic pain. Such comprehensive therapy often 7. ______ the work of social workers, psychiatrists (心理医生) and psychologists, as well as specialists in pain medicine. This modern 8. ______ for pain management has led to a wealth of innovative treatments which are more effective and with fewer side effects than ever before. Decades ago, there were only a 9. ______ number of drugs available, and many of them caused 10. ______ side effects in older people, including dizziness and fatigue. This created a double-edged sword: the medications helped relieve the pain but caused other problems that could be worse than the pain itself.
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